Are Tommag Hair Care products really natural?

Yes! Our products are science-backed and nature-inspired. We use 100% natural African botanicals and safe active ingredients. They are professionally formulated to be free from harsh chemicals, making them safe for both adults and children.

Do your products work for all hair types?

Absolutely. Tommag Hair Care products are designed for African hair textures, whether you are natural, relaxed, texturized, or transitioning. We also have specific products suitable for locs, braids, and protective styles.

Are your products safe for children?

Yes, we have a dedicated Kiddies Collection specially formulated for delicate scalps. These products are mild, tear-free, and designed to nurture growing hair without irritation.

Where is Tommag Hair Care located?

We are a Lagos-based brand. Our operational office is at No 6 Aina Road, Off Ire Akari Estate, Isolo, Lagos. However, we are primarily an online store and ship to customers nationwide.

How soon can I see results?

Results vary from person to person depending on genetics and consistency. While some customers see changes in as little as one week, we recommend using the products consistently for at least 30 days to see visible improvements in hair health and growth.

Do you have products for hair loss or alopecia?

Yes, our Hair Tonic Spray and Strengthening Growth Oil are formulated to stimulate follicles and support regrowth. We have had many customers with alopecia report positive results. However, for severe medical conditions, we strongly advise consulting a doctor or dermatologist first.

Can I use your products if I have Butterfly Locs or Braids?

Yes! In fact, protective styles like Butterfly Locs require scalp care to prevent dryness and breakage. We recommend using our Anti-Dandruff Spray or Growth Oil to keep your scalp healthy while your hair is in locs.

What is the best way to use the products for growth?

For best results, follow a healthy routine:

Cleanse with our Herbal Repair Shampoo.

Condition with the Rinse-Out or Deep Conditioner.

Moisturize with the Leave-In Conditioner.

Seal with our Growth Oil or Hair Butter. Consistency is key!

How much is delivery?

Shipping costs depend on your location. We use a flat-rate zonal system:

Lagos (Core/Mainland): ₦3,000 – ₦4,000

Lagos (Island/Lekki/Outskirts): ₦4,000 – ₦5,000

Other States (South/East/West): ₦4,000 – ₦5,000

Northern Nigeria: ₦6,000 The exact fee will be calculated at checkout when you enter your address.

How long does delivery take?

Lagos Orders: Typically 24–48 hours.

Interstate Orders: 3–7 business days. Please note: We ship Monday through Friday. Orders placed on weekends will be processed on the following Monday.

Do you offer Pay on Delivery (POD)?

Currently, we require payment confirmation before processing orders to ensure seamless delivery logistics. All payments on our website are secure.

Can I track my order?

Once your order is dispatched, you will receive updates regarding your shipment. You can also use the "Track My Order" link in the website footer if you have your order details.

What if I receive a damaged product?

We take great care in packaging, but if an item arrives damaged, please contact us within 24 hours of delivery with a photo of the product. We will resolve the issue immediately.

Can I change my order after placing it?

We process orders quickly. If you need to make a change, please contact our support line (+234 913 557 1371) immediately. If the order has already been dispatched, we may not be able to modify it.