Welcome to Tommág Haircare. By accessing or purchasing from our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General Information

This website is owned and operated by Tommág Haircare. Throughout the site, the terms “we”, “us”, and “our” refer to Tommág Haircare. By visiting our site and/or purchasing from us, you engage in our “Service” and agree to comply with these Terms & Conditions.

We reserve the right to update, change, or replace any part of these Terms at any time. Continued use of the website following updates constitutes acceptance of those changes.

2. Eligibility to Use Our Website

To use this website and place an order, you must:

  • Be at least 18 years old, or

  • Have the consent of a parent or guardian

By using our services, you confirm that the information you provide is accurate and complete.

3. Product Information & Usage Disclaimer

  • All Tommág Haircare products are formulated for general hair and scalp care.

  • Results may vary based on individual hair type, scalp condition, consistency of use, and lifestyle factors.

  • Our products are not medical treatments and do not replace professional medical advice.

  • Always perform a patch test before full application.

  • Tommág Haircare is not liable for allergic reactions or misuse of products.

4. Pricing & Payments

  • All prices are listed in Nigerian Naira (₦).

  • Prices are subject to change without prior notice.

  • We reserve the right to correct pricing errors at any time.

  • Payment must be completed before an order is processed or shipped.

Accepted payment methods are displayed at checkout.

5. Orders & Availability

  • Placing an order does not guarantee acceptance.

  • We reserve the right to refuse or cancel any order for reasons including but not limited to:

    • Product unavailability

    • Payment issues

    • Suspected fraud

    • Incorrect pricing or information

If an order is canceled, you will be notified and refunded where applicable.

6. Shipping & Delivery

  • Shipping fees and delivery timelines vary based on location.

  • Estimated delivery times are provided as a guide and may be affected by factors beyond our control.

  • Tommág Haircare is not responsible for delays caused by courier services, weather conditions, or incorrect delivery information provided by customers.

Please review our Shipping Policy for full details.

7. Returns & Refunds

Our Returns & Refunds Policy outlines the conditions under which returns, replacements, or refunds may be processed.

Due to the personal care nature of our products:

  • Opened or used items are not eligible for return

  • All claims must be reported within 24 hours of delivery

Please review our Returns & Refunds Policy before purchasing.

8. Promotions, Discounts & Gift Items

  • Promotional offers are subject to specific terms and may be withdrawn at any time.

  • Discounted or promotional items are non-refundable unless faulty or incorrectly supplied.

  • Free gifts are provided while stocks last and cannot be exchanged or refunded.

9. Intellectual Property

All content on this website, including:

  • Text

  • Images

  • Logos

  • Graphics

  • Product descriptions

are the property of Tommág Haircare and may not be copied, reproduced, or distributed without written permission.

10. User Conduct

You agree not to:

  • Use the website for illegal or unauthorized purposes

  • Submit false or misleading information

  • Interfere with website security or functionality

  • Infringe on intellectual property rights

Violation of these terms may result in restricted access or legal action.

11. Limitation of Liability

Tommág Haircare shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Losses arising from misuse of products

  • Delays or service interruptions beyond our control

Use of our products and website is at your own risk.

12. Privacy Policy

Your personal information is governed by our Privacy Policy, which outlines how we collect, use, and protect your data.

13. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of the Federal Republic of Nigeria.

14. Contact Information

For questions regarding these Terms & Conditions, please contact us:

📧 Email: tommagenterprise@gmail.com
📞 Call / WhatsApp: +234 913 557 1371

Tommág Haircare
Trusted care. Real results. Healthy hair.